Engage, Automate, and Grow with WhatsApp Business Excellence.
Automated Messaging: Streamline communication with scheduled and trigger-based messaging to engage customers at the right moment.
Broadcast Capabilities: Reach large customer groups instantly, ensuring maximum visibility and engagement.
Customer Segmentation: Target audiences precisely by grouping customers based on behavior, preferences, and demographics.
Rich Media Support: Enhance messages with images, videos, and documents for a more interactive customer experience.
Detailed Analytics: Gain insights with in-depth reports on message performance, engagement, and customer responses.
Seamless Integration: Connect effortlessly with your CRM, ERP, and other platforms for a unified customer experience.
Data Security & Compliance: Maintain data integrity with advanced security measures, ensuring compliance with industry standards.
Overview of Pksoftech Panel
Everything you need to notify, chat & engage your users All in one place, Monitor and improve your message handling process with our live panel.
Create Multiple Business
PKSOFTECH's WhatsApp Business Marketing Platform empowers businesses to manage multiple brands or business units within a single platform. This feature allows companies to handle various branches, departments, or product lines effortlessly, each with its own unique identity and audience, while benefiting from centralized control.
Smart Dashboard
PKSOFTECH's WhatsApp Business Marketing Platform features a Smart Dashboard that provides businesses with a centralized, intuitive interface to monitor and manage all customer interactions in real-time. This advanced dashboard equips teams with powerful tools to track engagement, automate workflows, and gain actionable insights, streamlining decision-making and improving customer experience.
Live Chat
PKSOFTECH's WhatsApp Business Marketing Platform includes a Live Chat feature, allowing businesses to engage with customers instantly and provide real-time support. With Live Chat, customer service teams can address inquiries, resolve issues, and build relationships directly within WhatsApp, enhancing customer satisfaction and loyalty.
Contats
PKSOFTECH’s WhatsApp Business Marketing Platform includes an efficient Contacts Management feature, designed to help businesses organize and engage their customer base. With advanced contact sorting, segmentation, and tagging, this feature enables businesses to tailor their communication and build stronger customer relationships.
Manage
The Manage section in PKSOFTECH's WhatsApp Business Platform centralizes control for creating template messages, handling opt-ins, configuring live chat, managing agents, tracking analytics, and setting up integrations. It streamlines customer engagement setup, offering tools for personalization, automation, and compliance to enhance efficiency and effectiveness.
Better calling experience for your customers
Text greeting
Greet your prospects with a customized Text greeting and save them from the
monotonous ringing as they call to connect with your business.
Free connectivity
Allow your potential customers to connect with your business at zero cost as they
dial the tollfree number of your brand.
Upgraded service
Inform your callers of the non-availability of agents, facilitate them to leave a
voicemail and save their time to call you repetitively.
Faster resolution
Assign your departments their keypad extension and let your callers connect with
their concerned department directly by pressing 1 or 2.
